Services / Refinance

Refinance — the cashback honest version.

A refinance is worth doing when the rate, fee and structure change actually pays back the switching cost inside a window you'll hold the loan. Not when a four-thousand-dollar cashback makes the front-page maths look right. The honest version is below — and the calculator that does it on your numbers is one click away.

Run the maths on your loan first

The refinance break-even calculator takes your current rate, balance and remaining term, models a panel rate that may be lower for your scenario plus switching costs, and tells you how many months until the switch has paid for itself. If the answer is under 18 months and you'll hold the loan longer than that, refinance may be appropriate. If not, the calculator says so plainly.

Run the refinance break-even calculator →

See which lenders fit your situation

Answer a few questions and get a written rundown of the lenders that match your scenario — at no initial cost, with no credit enquiry at the assessment stage, before you commit to anything.

Start your assessment →

Complimentary — your written rundown lands in your inbox. No credit enquiry at the assessment stage.

Signature insight

A common refinance pitfall is taking a cashback offer without comparing the longer-term rate cost over the expected hold period. On a $600,000 loan, a rate 0.40% higher is $200/month — $2,400/year — of extra interest. The $4,000 cashback is gone inside 20 months, and every month after that you're paying for someone else's marketing.

The more relevant comparison is cashback dollars versus rate-differential dollars over the expected hold period. Cashbacks pay only if you're genuinely going to exit again inside the payback window — and you usually can't, because broker clawback runs to month 24 and no lender will write you another cashback inside 12 months at the same brand.

01.

The four levers a refinance actually pulls

The advertised lever is the rate. The four that actually decide whether the switch is worth doing are below. The break-even calculator quantifies the first; the broker file work decides the other three.

Rate vs cashback economics

Lever 1 · the one the calculator runs the numbers on.

Some cashback offers may be paired with a higher rate than other panel options, so the longer-term cost should be compared over the expected hold period. Using the example assumptions above, the extra interest may offset the cashback within roughly 12–20 months. Hold the loan past the payback window and the cashback offer is the more expensive deal. The break-even calculator runs both columns against your actual balance and spits out the crossover month.

Clawback risk

Lever 2 · doesn't cost you, constrains your next move.

Many lenders may have clawback arrangements on the broker's upfront commission that apply if a loan exits within 24 months — often 100% in months 0–12 and 50% in months 13–24. It doesn't cost you a cent directly. What it does is mean that if you ask a broker to refinance you again inside two years, the broker may be less likely to take on the file again. Decide each refinance on a 24-month-plus hold horizon, not a 12-month chase.

Retention-rate negotiation

Lever 3 · a refinance that may avoid switching costs.

Sometimes the right move is asking your existing lender for the rate you'd switch for, before switching. Retention teams discount more aggressively when you can quote a documented competitor offer than when you call asking generically for a better rate. Best case: the retention rate matches, the file never leaves, switching cost is zero. We do this assessment before lodging — the saved time is real for both sides.

Structure changes

Lever 4 · usually more important than the rate.

Splits between fixed and variable, offset balance utilisation, redraw architecture, principal-and-interest versus interest-only, repayment frequency — the structure of the refinanced loan typically matters more to total cost than the headline rate. Some existing loans could benefit from a structure review, depending on how they were set up and current needs; the refinance is a natural moment to do that review. The split loan optimiser models the structural side.

02.

When refinance may be appropriate — and when it may not be suitable

Not every loan benefits from refinancing, and there are real reasons to stay put even when the rate gap looks attractive on paper. The honest version below.

Refinance probably pays back if:

  • Your current rate is 0.30%+ above panel offers that may be lower cost for your LVR band
  • You'll hold the new loan at least 18–24 months (lines up with both break-even and clawback)
  • You haven't refinanced in the last 24 months
  • Your equity is 20% or more (LMI doesn't get added a second time)
  • You can use the switch to consolidate higher-interest debt, fix offset structure, or release equity for a productive purpose
  • Your existing lender refused or undershot on retention

Refinance probably doesn't pay back if:

  • Switching cost ($600–$1,200) exceeds annual rate-differential savings
  • You're planning to sell or repay inside 18 months
  • Your existing lender already matched a documented competitor rate
  • You're refinancing into a cashback at a higher rate that won't break-even before the next refinance window opens
  • Your current loan is under 12 months old (most lenders decline as churn risk)
  • The new lender's structure is meaningfully worse (no offset, redraw fees, restricted P&I conversion)
03.

Lender appetite for refinance, May 2026

Each lender competes for refinance volume differently. Some lead with cashback, some with sharp ongoing rates, some with broker turnaround. The right destination depends on the file shape; the calculator helps show which lenders may suit the scenario. The lender pages below cover each individually.

Two practical refinance rules from the panel that show up repeatedly:

04.

How the refinance works, end to end

A clean refinance from initial assessment to settlement runs 3–6 weeks. The sequence below is the same one I work through on every file — published here so you know what's coming before lodging.

  1. Discovery and goal alignment — current rate, balance, lender, offset structure, hold-period intent, equity goals. 30 minutes.
  2. Panel scoring — your file scored across the panel for borrowing capacity, rate at your LVR band, structure fit, and turnaround. The borrowing-capacity calculator runs the same logic.
  3. Retention check — ask your existing lender to match the panel-best documented offer. Sometimes this resolves the file with zero switching cost. If it doesn't, you have a documented benchmark for the new lodgement.
  4. Best-interests assessment + lodgement — formal written recommendation, full ROI, lodgement to the chosen lender through Connective Flex.
  5. Conditional → unconditional → settlement — I handle valuation chase, condition satisfaction, lender liaison, and conveyancer handover. Typical timeline 3–6 weeks from lodgement.
  6. Post-settlement structure setup — offset configuration, redraw setup, direct-debit alignment, payment frequency optimisation.

Start with the maths

Before booking a strategy session, run the break-even number yourself. If the calculator says the switch pays back inside 18 months and you're holding longer than that, the conversation is just confirming which lender. If the calculator says it doesn't, we'll talk about retention or structure instead.

Run the refinance break-even calculator →

Quick FAQs

Is a $4,000 cashback refinance worth it?

Often not — it depends on the scenario. Some cashback offers may be paired with a higher rate than other panel options. Using example assumptions (a $600k loan, 0.40% differential — $2,400/year of additional interest), the extra interest may offset the $4k cashback within roughly 20 months. The more relevant comparison is cashback dollars versus rate-differential dollars over the expected hold period.

What does it cost to refinance in Australia in 2026?

Typical switching cost is $600–$1,200 (discharge $300–$400, application/legal $0–$600, valuation $0–$300, government title fees $200–$300). Many lenders waive application and valuation on broker-channel refinances. Net switching cost is rarely decisive; rate-differential maths is.

What is broker commission clawback?

Many lenders may have clawback arrangements that apply if a loan exits within 24 months — often 100% in months 0–12, 50% in months 13–24. It doesn't cost the borrower directly, but it constrains how often you can practically refinance.

Should I ask my current lender to match before refinancing?

Yes — after you have a real comparable offer. Retention teams discount more aggressively against a documented competitor rate than a generic ask. Sometimes the retention rate matches and the refinance becomes unnecessary. The broker assessment surfaces this option before lodging.

How often can I refinance?

No regulatory cap, but practical constraints apply. Most lenders won't write a refinance under 12 months old. Broker clawback runs to month 24. Cashback offers usually exclude borrowers who took a cashback at the same brand in the last 12 months. Realistic cadence is once every 2–3 years.

Which lender may suit your refinance in 2026?

Depends on your file. ING may suit some 80% LVR owner-occupier scenarios, CBA some sub-60% LVR $500k+ loans, Macquarie or Bankwest some self-employed files, and Bank of Melbourne may suit some 95% LVR investor scenarios. The borrowing-capacity calculator scores your file across the panel; the refinance break-even calculator quantifies the payback.

Richard Esteb

Licensed Finance Broker & Founder, Esteb & Co
ASIC Credit Rep #574071 · Esteb & Co Pty Ltd CR #574070 · ACN 690 323 687 · MFAA #937494

Refinance is the service line where the gap between the front- page marketing and the actual economics is widest. Every refinance recommendation I make is documented through a best-interests-duty file note and supported by the same panel data the calculators run on. The cashback honest version above is what I tell clients before lodging — published here so the bar gets set at the assessment stage, not the negotiation stage. Refreshed alongside the Connective quarterly matrix release — last refresh 14 May 2026.